What We Monitor

• System Connection – ensures all cameras are online and communicating
  
  
• Camera Failure – identifies offline or malfunctioning cameras
  
  
• Disk Recording – confirms recordings are being stored correctly
  
  
• Record Duration – checks retention periods meet compliance requirements
  
  
• Time Accuracy – ensures recordings are correctly timestamped
  
  
• Image Integrity – detects corrupted or poor-quality footage

How It Works

• Automated hourly checks are run across your CCTV network
  
  
• Alerts are generated immediately when any faults or irregularities are detected
  
  
• Automatic client notifications – your team can be alerted instantly when an issue arises
  
  
• ARC operators monitor and coordinate with your team or installers to resolve issues promptly
  
  
• Proactive maintenance reduces downtime and ensures footage is always available for evidence or review.

Key Benefits

• Standalone or integrated – use as a standalone service or integrate with our ARC for full monitoring and response
  
  
• Peace of mind – know your CCTV is working correctly, 24/7
  
  
• Rapid issue resolution – faults identified and addressed before they become a risk
  
  
• Instant alerts – clients are informed immediately of system issues
  
  
• Compliance assurance – maintain recording standards for insurance, regulatory, or legal requirements