Your ability to respond quickly to requests and changes has been noted and Liverpool CCG are aware of all of your efforts. A special mention for Peter, as always he has gone above and beyond what was expected of him.

As discussed, this morning, I have informed my Accounts Manager that we have developed a great working relationship with your Helpdesk support, your Engineers have also been very supportive during the installation of our new CCTV system and with regards to the Calls Outs for any issues raised by Merseycare. Once again, Thank you.

Big thank you to Samson Security – your team have been brilliant this week in fitting our new fire alarm panels and smoke alarms and there has been almost no disruption at all. We were concerned about noise with testing so your engineers came each day at 6.30am to start work; this meant they could test the sounders before any staff or clients attended at the office. Everyone commented on how they ‘just got on with the job’, ‘didn’t get in anyone’s way’ and ‘cleaned up afterwards too’ – so a big pat on the back for them – THANKS.

I’d like to give a big thanks and special mention to your Officer on Moseley Hall Hospital, he is such an asset to the hospital, always so welcoming and helpful to staff and patients alike and really goes out his way to brighten someone else’s day.