0345 4303 999


The Company seeks to expand the services it offers to a widening customer base and deliver its services to unsurpassed standards and at competitive prices that meet customers' contractual requirements and expectations.

The Company cannot meet its objectives without the co-operation of its workforce, shareholder, customers and suppliers. Through this Quality Policy the Company will develop and maintain business relationships with all its stakeholders to achieve high standards of service and continual improvement in all aspects of its business activities.

The Company operates a Quality Management System to European Standard BS EN ISO9001, covering all business activities as well as applying relevant Security Industry Codes of Practice, specifically;

  • BS 7499 Static site guarding and mobile patrol services.

  • BS 7858 Security screening of personnel employed in a security environment.

  • BS 7984 Key holding and response services.

  • BS 7960 Door Supervisors Code of Practice.

  • BS 5979 Remote Centres receiving signals from fire and security systems. Code of

  • BS 7958 Closed Circuit Television (CCTV), Management and Operation Code of

  • BS 8418 Detector-activated remotely monitored CCTV systems

Through the continual monitoring, measurement and analysis of its performance against this Quality Policy, Samson Security will when appropriate, implement improvements in its business activities.

The Company’s quality procedures are defined in the Company’s Quality Manual. All staff are directly responsible for the quality of their own work and shall be kept aware of the Company’s Quality Policy requirements.

A program of periodic audits and reviews ensures the Company’s commitment to quality is maintained and that all business activities continue to reflect practical experience, statutory obligations, customer requirements and market developments in our specialist field.

This Quality Policy is regularly reviewed in order to ensure it continues to be appropriate to the Company and the achievement of its Corporate Objectives.


Zara Richards
Managing Director
1st May 2023

Our Locations

Samson Security HQ

National Command Centre
92 High Street, Wavertree
Liverpool  L15 8HQ

Samson Security Midlands

Suite 2A Blackthorn House
St Pauls Square
Birmingham B3 1RL

Samson Security ARC/RVRC

The Vaults, Deacon Park
Moorgate Road, Kirkby
L33 7RX

Company Number: 4112644
Registered at: England and North Wales

site design by bro