What does the programme cover?
The course covers four modules which have been designed to be delivered in their entirety as a one-day course, as a combination of modules or individually
to form part of an in-house/bespoke training programme.
The four modules are as follows:
- Procedures, guidelines and reporting
- Communication Skills and Dealing with Conflict
- Dealing with incidents
- Alarm systems and access control
Assessment is made at the end of the course via a multiple-choice examination. A Skills for Security / A1 Security approved trainer certificate will be
issued upon successful completion of the course.
What are the benefits of this programme?
This course ensures that all Key Holding and Alarm Response staff complete 16 hours of formal classroom training, as required by the BS7984 standard.
This course also meets the audit conditions for those wishing to update their skills and remain ACS Compliant.
For further advice or to book on this or any other course please contact us on 0151 548 2996 or email firstname.lastname@example.org