BS7984 Key Holding & Alarm Response

This is a two day modular course designed by A1 Security and accredited by Skills for Security. The content complies with BS7984 Keyholding and Alarm Response standards and delegates will leave with the knowledge that they will be able to deal with alarm incidents should they arise. PowerPoint aids and comprehensive handouts accompany each module. Practical exercises and case studies are used to teach the skills and techniques for Keyholding and Alarm Response roles.

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What does the programme cover?

The course covers four modules which have been designed to be delivered in their entirety as a one-day course, as a combination of modules or individually
to form part of an in-house/bespoke training programme.

The four modules are as follows:

  • Procedures, guidelines and reporting
  • Communication Skills and Dealing with Conflict
  • Dealing with incidents
  • Alarm systems and access control

Assessment is made at the end of the course via a multiple-choice examination. A Skills for Security / A1 Security approved trainer certificate will be
issued upon successful completion of the course.

What are the benefits of this programme?

This course ensures that all Key Holding and Alarm Response staff complete 16 hours of formal classroom training, as required by the BS7984 standard.
This course also meets the audit conditions for those wishing to update their skills and remain ACS Compliant.


For further advice or to book on this or any other course please contact us on 0151 548 2996 or email info@samsonsecurity.co.uk